General conditions

In case of cancellation, the following conditions will apply:
- If the cancellation occurs less than 7 days before the date of entry, it will be penalized with 100% of the rental amount.

In case of no-show (NO SHOW), the tourist will lose 100% of the rental amount.



Cancellation of stay up to 3.000€. Risks covered:

In the event that You or a Member of Your Immediate Family dies as a result of COVID-19 between the time of the purchase of the insurance and the date of commencement of Travel.

• In the event that You become ill with COVID-19 during a period of two weeks prior to beginning Travel and do not require hospitalisation.

• In the event that You become ill with COVID-19 and are hospitalised within a period of four weeks prior to commencing Travel

• In the event that You are in medical quarantine as a consequence of your or your travel companion COVID-19 illness on the date on which Travel commences. The aforementioned quarantine must be prescribed by a doctor.

• In the event that a member of Your Immediate Family is hospitalised due to COVID-19 and this circumstance impedes travel on Your part.

• In the event that You are denied boarding as a result of displaying fever or other symptoms. You are required to submit a positive test for COVID-19 performed on the same day or following three days

• In the event that the authorities of Your country require Your presence or services as part of the response to the situation brought about by COVID-19.
In the event that due to unforeseen causes and not attributable to the company, the accommodation could not be occupied, the company may provide the client with another accommodation of equal or superior characteristics without reimbursement by any of the parties.

In compliance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data ("LPD") we inform you that by completing the reservation process, your personal data will be incorporated into the files of the company, in order to be able to lend and offer our services. Likewise, we inform you of the possibility of exercising the rights of access, rectification, cancellation and opposition of your personal data, being the person responsible for the file the company itself.